We listen, we care
20:53:05 (US) | 03:53:05 (EU) | 11:53:05 (AS)

Home > FAQ

How to bind MFA?

Before using MFA function to protect your account, please bind your account first through: https://account.99.com/v3/SecurityToken.htm
Attention: Once you bind your account, don't delete your account information in APP, or it will let you have no access to login account.

Step1:
Login the account you want to bind and fill in your Security Information to verify your account.

Step 2:
Download App 'Google Authenticator' or 'Microsoft Authenticator' on your Mobile and click 'Next' after installation.

Step 3:
Use the app you just installed and scan QR code with it, there will be six digitals showing on your phone screen. Put that number within 1 minute and submit the certification. If your code is correct, you'll see a confirmation. If your code is incorrect, please verify that the time on your device is correct. If the time on your mobile is not the same as real-time, you cannot use this function.

Step 4:
Binding Completed! Now you can use MFA function in game.

Step 5:
After finishing binding, fill in the six digitals showed through app when you login. Digitals will be changed every minute, so don't miss it! Attention: please make sure the time on your device is correct. If the time on your mobile is not the same as real time, you cannot use this function.

Was this article helpful?

Yes