.
USD
(e.g.: 340.25. Input 340 in the 1st field and 25 in the 2nd field.)
*Contact Email:
Please provide a valid email, in case we need to contact
you by email.
*Purchase Type:
*Merchant Transaction ID:
Please enter Merchant Transaction
ID.
*Invoice ID: (If you purchase multi-orders, you can list the
invoice IDs one by one.)
*Server:
Notes:
Please fill in the required information.
Payment Receipt/Order History:
Please attach the screenshots related to the inquiry.
You can attach (gif,jpg,jpeg,png,bmp,txt,log) files that are up to 1024k in size.
For videos, please include a URL link where the video can be checked.
If you have trouble submitting the case, you can try to email us the
full information required above at: purchase@netdragon.com.
Point Cards Purchase Issues
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You can check on replies to your case by clicking “My Tickets” in the Customer Service
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